HSRT

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What is Hunar Se Rozgar Tak ?

The Ministry of Tourism has launched Skill Development Program called HUNAR SE ROZGAR� under the scheme of Capacity Building for Service Providers, as a part of the Suo-Motu initiatives.Certified HSRT trainee (Session: 2022-23)

Courses offered under HSRT (Hunar Se Rozgar Tak)

Multi Cuisine Cook

Education Qualification Duration Eligibility Stipend
Minimum 8th Grade Pass 500 + 240 Hrs on Job Training 18 to 28 years Rs. 2000/-

Syllabus

  1. Arranging for Food Resources
  2. Maintaining Inventory Control
  3. Ensuring Efficient use of Resources
  4. Directing kitchen helper for initial preparation
  5. Cooking vegetarian and non-vegetarian food items
  6. Customizing food items as per consumer’s requirements
  7. Expediting and ensuring quality control
  8. Interacting with superiors and colleagues
  9. Achieving customer satisfaction through Customer-centric Service
  10. Achieving customer satisfaction by displaying professional etiquettes
  11. Services and facilities specific to age/ gender special needs
  12. IPR and Copyright
  13. Hygiene and Cleanness
  14. Safety standards and procedures and work hazards
  15. Basic knowledge of a Foreign / State Language

After completing this program,

  1. Cook variety of food
  2. Maintaining Inventory Control
  3. Communicate with customer and colleagues
  4. Maintain customer- centric service orientation
  5. Maintain standard of etiquette and hospitable conduct
  6. Follow gender and age sensitive service practices
  7. Maintain IPR of organization and customers
  8. Maintain health and hygiene at workplace
  9. Maintain safety at workplace
  10. Learn a foreign / local language

Food & Beverage Service Steward

Education Qualification Duration Eligibility Stipend
10th Pass 300 + 240 Hrs on Job Training Above 18 years Rs. 1500/-

Syllabus

  1. Identifying Service area and resources required
  2. Preparing and rechecking the service area
  3. Greeting Customers
  4. Order Taking
  5. Serving Food and beverage
  6. Cleaning Tables and side board after dining
  7. Presenting bill
  8. Receiving Payment
  9. Spotting Customer Service Issues
  10. Resolving Customer problems
  11. Interacting with superiors and colleagues
  12. Communicating with customers
  13. Service Quality requirements
  14. Achieving customer satisfaction through Customer-centric Service
  15. Etiquette
  16. Achieving customer Satisfaction by being professional
  17. Services and facilities specific to age/ gender/ special needs
  18. How to behave with women at workplace
  19. IPR and Copyright
  20. Cleanliness
  21. Hygiene
  22. Work Hazards
  23. Safety Standards and Procedures

After completing this program

  1. Plan for serving food and beverages
  2. Greet customers, take order and serve
  3. Apply relevant Customer service skills
  4. Clean tables and counters
  5. Exhibit proper etiquette and conduct
  6. Deal with customer payment and resolve customer service issues
  7. Follow health, hygiene and safety practices in the industry
  8. Effectively communication with Guests and Colleagues

Room Attendant

Education Qualification Duration Eligibility Stipend
Minimum 5th pass or completion of Primary Education 300 + 240 Hrs on Job Training Above 18 years Rs. 1500/-

Syllabus

  1. Identifying housekeeping requirements and resources
  2. Preparing for housekeeping activities
  3. Cleaning Floors
  4. Cleaning washrooms and bathrooms
  5. Replenishing supplies in washrooms and bathrooms and completing cleaning duties
  6. Cleaning furniture and upholstery
  7. Cleaning vertical spaces, fittings, internal glass spaces
  8. Obtain Linen and covers and change bathroom linen
  9. Making bed, checking and changing linen
  10. Periodic room servicing
  11. Deep cleaning requirements
  12. Reporting
  13. Keeping areas neat, tidy and in good order
  14. Maintain upkeep
  15. Waste disposal
  16. Checklists and registers
  17. Escalation matrix
  18. Reporting and documentation
  19. Interacting with superiors and colleagues
  20. Communication with customers
  21. Etiquette
  22. Achieving Customer satisfaction by being professional
  23. Services and facilities specific to age / gender/ special needs
  24. How to behave with women at workplace
  25. IPR and Copyright
  26. Cleanliness
  27. Hygiene
  28. Work Hazards
  29. Safety standards and procedures

After completing this program

  1. Prepare for housekeeping operations
  2. Waste disposal
  3. Provide janitorial service
  4. Effective communication
  5. Cleaning furniture, fittings and vertical surfaces
  6. Proper etiquette and conduct
  7. Bed making
  8. Health, hygiene and safety

Eligibility Criteria

Attendance should be more than 80% of total hours

All applicants should be between 18 -28 years of age

Must have “Adhaar Linked” bank account

Documentation

Passport Size pictures – 2

Adhaar Card (Attested copy)

Bank Passbook (Attested copy)

Birth Certificate

10th Pass Certificate

Guidelines

Selection of students is purely based on eligibility criteria

Trainees with 90% of course specific attendance and above will be entitled to the payment of a one-time stipend

Trainees who pass the test will be awarded the joint certificate of the NCHMCT & Implementing STDC

Trainees with 90% and above attendance only will be permitted to appear in end of the course test

There is no application fee chargeable

Per batch a minimum of 20 trainees will be selected and if there more number of eligible candidates batches will be added

Graduate Level Degree or higher qualification students are not eligible for admission to the program

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